Application for a Merchant Facility - FLAT RATE.

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Business Details:
Please fill out this field
(Name that appear above the door/ t/a "xxxxxxxxxxxx". Should be the same as the Name to Appear on Receipts)
Please fill out this field
Write the full Legal Entity Name e.g.: John Smith or ABC Pty Ltd or John Smith as trustee for the Smith Family Trust.
Don't write the Trading Name in this field.
Don't include titles eg Dr, Mr, Ms in the legal entity name.
Please fill out this field
Customers should be familiar with this name if they see it referenced on their receipt.
This should be the name above the door or Merchant Trading name.
Max 22 Characters. Special characters that are NOT permitted are # and ^.

Registered Business Details (“trading as xxxxxx”)
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(tap and select)
(as per the registered business name that appears on the ASIC & Business Name Search)
Please enter exactly 4 digits

Legal Entity Details: (select and complete the details for the legal entity type applicable to your business)
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Please enter exactly 4 digits
ACN must be between 9 and 11 characters
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(MANDATORY FIELD. If this is a Not relationship managed customer, please type N/A)
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Settlement Account Details -All Merchant Facilities
Please fill out this field
Account number must be 6-9 characters
Please fill out this field
Enter the Acc. Name for the Acc. the merchant would like the funds to be settled.
Acc. Name should resemble the merchant facility name i.e the Legal entity/Trading name.
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Please fill out this field
Account number must be 6-9 characters
Please fill out this field

Business Contact Details:

The contact person must be authorised on this Facility, available to be contacted by Bambora and available on-site for installation (where applicable). They will be responsible for selecting the Merchant password. Once it has been selected, it may only be changed by those who are authorised for FULL Merchant Facility access.

Please fill out this field
Phone numbers are 10 digits long
Include the area code
Start with +61 followed by 9 digits
Start with +614******** e.g. +61412345678
Phone numbers are 10 digits long
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If YES - Ensure customer is aware of the note below.

By selecting yes, you agree to receive merchant statements, letter of offer, terms and conditions, merchant user guide and or any other contract documentation or correspondence relating to your Merchant Facility with Suncorp electronically to the email address specified in this Form, unless otherwise agreed.

Please enter a valid email in the format example@domain.com
Password must be 6-10 characters long, contain only UPPERCASE letters and/or DIGITS, and not be a numeric code that represents your DOB, your driver's license #, or a recognizable part of your name
Must be 6-10 characters long.
Letters are always in CAPITALS and no case sensitive.
It cannot be:
* A numeric code that represents your DOB
* You driver's license #
* A series of consecutive or the same Number
* A recognizable part of your name
Please enter a valid website URL starting with 'www', or with 'http://' or 'https://'. Example: https://www.example.com or www.example.com

Trading Hours and Settlement Preferences:

Trading Hours:

Earliest: 24 hour clock:
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Latest: 24 hour clock:
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Settlement Time:
(Must be between 00:01 and 21:00 AEST Brisbane time)

Business Type and Location:
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Please fill out this field
This needs to reflect what the merchant does/sells.
Don't use the Name to Appear on Receipt.
e.g. Zarraffas is the trading name not the nature of business.

Business/Site Address (where Merchant Facility is located)
Please fill out this field
Enter the full physical address of the building including Street Number and Name.
The terminal will only be delivered to this address.


Please fill out this field
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Please enter exactly 4 digits
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Postal Address (If different from Business/Site Address)
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits

Terms of Trade:
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Please fill out this field

EFTPOS
EFTPOS Terminal Requirements
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(Required if using Healthpoint)
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Choose N/A if applying for Integrated POS.
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Choose N/A if applying for Integrated POS.
For Merchants with HealthPoint software a HealthPoint ID must be provided for each terminal One HealthPoint ID is required for each physical terminal.
If the merchant has requested more than 2 terminals place additional ID's in the Sales Consultant Comments field.
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Integrated POS
Integrated Terminal Requirements

Terminal Rental Fee per Terminal and Terminal requirements

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Choose N/A if applying for EFTPOS.
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Choose N/A if applying for EFTPOS.
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Type N/A if applying for EFTPOS.
Please fill out this field
Choose N/A if applying for EFTPOS.
Input must be exactly 8 characters in length
Please enter a valid input containing only letters e.g. ONE
Car Charger
Please enter a valid input containing only numbers

Financial Data and Fees:

Refund limit and count:


If not required, input must be 0.
Determine the refund limit by multiplying the average transaction by 1.5
Any refund values greater than $250 (inc Medicare) will require DCA approval and further justification may be required from the approver.
Please enter a valid input starting with Dollar Sign ($) and following by numbers
(Please provide justification if refund amount limit is greater than $250)

If not required, input must be 0.
Please enter a valid input containing only numbers
(Please provide justification if refund count limit is greater than 5)

Average Annual Figures

Please enter a valid input starting with Dollar Sign ($) and following by numbers

Merchant Pricing

If applicable, provide promotion code or ALNA Member Number.
Fees (All fees and charges are exclusive of GST)
Choose "Merchants accepts payment at completion of work." to proceed with application.

Personal Details (Business Owners/Directors)

Please capture all applicants (Sole Traders, Partners, Directors, Trustees, Members of an Association, Business Owners and Committee Members) details below. All Business Owners/Directors shall be provided Full Access to the Merchant Facility including the ability to perform refunds, access and change the refund password, access information about the merchant facility, request changes and terminate the Merchant Facility.

If you’re a company, a minimum of 2 Directors or any 1 Director and Company Secretary must sign. All partners of a partnership must sign


Business Owner/ Director 1

Please fill out this field
Please fill out this field
Please enter DOB in the format DD/MM/YYYY (e.g. 24/06/1990)
Please enter a valid email in the format example@domain.com
Residential Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Select an option from the dropdown menu
Postal Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Phone number must 10 characters
Phone number must 10 characters
Phone number must 10 characters

Business Owner/ Director 2


Put N/A if not applicable
Please fill out this field
Please fill out this field
Please enter DOB in the format DD/MM/YYYY (e.g. 24/06/1990)
Please enter a valid email in the format example@domain.com
Residential Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Postal Address
Please fill out this field
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Phone number must 10 characters
Phone number must 10 characters
Phone number must 10 characters

Business Owner/ Director 3


Put N/A if not applicable
Please fill out this field
Please fill out this field
Please enter DOB in the format DD/MM/YYYY (e.g. 24/06/1990)
Please enter a valid email in the format example@domain.com
Residential Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Select an option from the dropdown menu
Postal Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Phone number must 10 characters
Phone number must 10 characters
Phone number must 10 characters

Business Owner/ Director 4


Put N/A if not applicable
Please fill out this field
Please fill out this field
Please enter DOB in the format DD/MM/YYYY (e.g. 24/06/1990)
Please enter a valid email in the format example@domain.com
Residential Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Select an option from the dropdown menu
Postal Address
Please fill out this field
Please fill out this field
Select an option from the dropdown menu
Please enter exactly 4 digits
Phone number must 10 characters
Phone number must 10 characters
Phone number must 10 characters


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